Do it Online
You can now contact the surgery online to tell us about your medical problem (same day/urgent appointment or within 14 days) or ask an admin question. You can ask for help anytime, anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care. You can expect a response same day if submitted between 8am and 1pm
Using your NHS account or our online system, SystmOnline
There are other tasks you can do online, like:
- order repeat prescriptions
- view your test results
- see parts of your health record
- check or cancel appointments
- see your vaccination record
For these, you can use your NHS account or our online system, SystmOnline. You can access them using their websites or apps.
Setting up an NHS account
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login on the NHS website.
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
Setting up SystmOnline
To set up SystmOnline for the first time:
- visit the surgery with photo ID so we can confirm your identity
- we will give you a username and password
- go to SystmOnline or use the app to register